Porzellanmanufaktur Reichenbach GmbH
Fabrikstrasse 29
07629 Reichenbach/Thuringia
Germany
DATA PRIVACY STATEMENT 1. information on the collection of personal data and contact details of the controller
2. Data collection when visiting our website
3. Contacting us
4. Cookies
5. Data processing for order processing
6. Data processing when opening a customer account and for contract processing
7. Use of your data for direct advertising
8. Tools and other
9. Rights of the data subject
10. Duration of storage of personal data 1. Information on the collection of personal data and contact details of the controller
1.1 Thank you for visiting our website. In the following, we would like to inform you about how we handle your personal data when you use our website.
Personal data is basically all data with which you can be personally identified.
1.2 The controller for the processing of data on our website within the meaning of the General Data Protection Regulation (GDPR) is: Porzellanmanufaktur Reichenbach GmbH
Fabrikstraße 29
Reichenbach Germany
Tel.:036601880
Fax:0366018820
Email: info@porzellanmanufaktur.net
1.3 The controller has appointed the following data protection officer: Annett Geithe
Lindenkreuz 88
07589 Lindenkreuz
Tel: 0366018822
Email: age@porzellanmanufaktur.net
1.4 In order to protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL or TSL) via HTTPS. 2. data collection when visiting our website
Each time you visit our website, our system automatically collects data and information that your browser transmits to our server (so-called “server log files”).
The following data, which is technically necessary for us, is collected:
*Our visited website *Date and time at the time of access
*Amount of data sent in bytes
*Source/reference from which you reached the page
*Operating system used
*Browser used
*IP address used (in anonymized form, if applicable).Legal basis for the processing is Art. 6 para. 1 lit. f GDPR due to our legitimate interest in improving the stability and maintaining the functionality of our website. The data will not be passed on or used in any other way. The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user’s computer. For this purpose, the user’s IP address must remain stored for the duration of the session.
We reserve the right to subsequently check the server log files if there are specific indications of unlawful use. The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended. If the data is stored in log files, this is the case after seven days at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are deleted or anonymized so that it is no longer possible to identify the accessing client. The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. Consequently, the user has no option to object. 3. contact
If you contact us via the contact form, the data entered in the input mask will be transmitted to us and stored. The data collected can be found in the respective input mask. If you contact us by email, only the data you enter there will be transmitted to us.
The data will be used exclusively for processing the conversation and your request. The legal basis for the processing of the data is Art. 6 para. 1 lit. a) GDPR if the user has given consent. The legal basis for the processing of data transmitted in the course of sending an email is Art. 6 (1) (f) GDPR. If the e-mail contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b) GDPR. The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected and provided there are no statutory retention obligations to the contrary. For the personal data from the input screen of the contact form and those sent by email, this is the case when the respective conversation with the user has ended.
The conversation is terminated when it can be inferred from the circumstances that the matter in question has been conclusively clarified. The user has the option to revoke their consent to the processing of personal data at any time. If the user contacts us by email, they can object to the storage of their personal data at any time. In such a case, the conversation cannot be continued. 4. cookies
Our website uses cookies. Cookies are text files that are stored on the user’s end device. When a user accesses a website, a cookie may be stored on the user’s operating system. Some functions of our website cannot be offered without the use of cookies. This requires the browser to be recognized even after a page change. The user data collected by technically necessary cookies is not used to create user profiles. Our legitimate interest in the processing of personal data pursuant to Art. 6 para. 1 lit. f) GDPR also lies in the above-mentioned purposes. In addition, our website may use cookies that enable an analysis of the surfing behavior of users (so-called third party cookies). Further information on the scope, purpose, legal basis and objection options can be found in the relevant sections of the respective chapter of this privacy policy. As a user, you have full control over the use of cookies. By changing the settings in your internet browser, you can deactivate, restrict or delete the transmission of cookies. If you deactivate cookies for our website, you may no longer be able to use all the functions of the website to their full extent. You can prevent the transmission of Flash cookies by changing the Flash Player settings. You can find help on the settings in the respective help menu of your browser or under the following links:
Internet Explorer: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Chrome: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac
Opera: https://help.opera.com/en/latest/web-preferences/#cookies Some of the cookies used here are deleted again after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data and IP address values to an individual extent. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie.
5. data processing for order processing
5.1 If you wish to order in our webshop, it is necessary for the conclusion of the contract that you provide your personal data, which we need for the processing of your order. We process the data you provide to process your order. In some cases, we work together with external service providers to process your order. For this purpose, we must pass on the personal data required for this. If we commission transport companies to deliver your goods, we will pass on your data required for the delivery of the goods to the respective transport company. For the processing of payments, we pass on your data to the commissioned credit institution to the extent necessary. If we use payment service providers, you will also be informed of this below. The legal basis for the transfer of your data is Art. 6 para. 1 lit. b GDPR.
5.2 Use of payment service providers
5.3 bancontact When paying via “bancontact” via the PayPal checkout, the payment is processed via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24Boulevard Royal, L-2449 Luxembourg (hereinafter: “PayPal”). For more information on the PayPal checkout, please refer to the corresponding passage below.
5.4 blik When paying via “blik” via the PayPal checkout, the payment is processed via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24Boulevard Royal, L-2449 Luxembourg (hereinafter: “PayPal”). For more information on the PayPal checkout, please refer to the corresponding passage below.
5.5 giropay When paying via “giropay” via the PayPal checkout, the payment is processed via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter: “PayPal”). For more information on the PayPal checkout, please refer to the corresponding section below.
5.6 mybank When paying via “mybank” via the PayPal checkout, the payment is processed via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter: “PayPal”). Further information on the PayPal checkout can be found in the corresponding section below. – PayPal If you select the payment method PayPal, credit card via PayPal, direct debit via PayPal or – if offered – “purchase on account” via PayPal, payment will be processed via PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as “PayPal”). We pass on your personal data to PayPal in accordance with Art. 6 para. 1 lit. b GDPR to the extent necessary. PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or – if offered – “purchase on account” via PayPal. For this purpose, your payment data may be processed in accordance with Art. 6 para. 1 lit.
f GDPR due to PayPal’s legitimate interest in determining your solvency. PayPal uses the result of the credit check with regard to the statistical probability of non-payment for the purpose of deciding on the provision of the respective payment method. The credit report may contain probability values (so-called score values). If score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of the score values includes, but is not limited to, address data. Which other data is collected by PayPal can be found in PayPal’s privacy policy. This can be found at: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for contractual payment processing.
5.7 PayPal Checkout We use PayPal Checkout (PayPal(Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as “PayPal”) on this website. PayPal Checkout is an online payment solution from PayPal that serves both PayPal payment methods and local payment methods from third-party providers. If you select the payment methods PayPal, credit card via PayPal, direct debit via PayPal or “Pay later” via PayPal (if offered in each case), we will pass on your necessary payment data to PayPal for the purpose of payment processing. The transfer is permitted in accordance with Art. 6 para. 1 lit. b GDPR. For the payment methods credit card via PayPal, direct debit via PayPal or “Pay later” via PayPal, PayPal reserves the right to carry out a credit check. For this purpose, PayPal may pass on your necessary payment data to credit agencies. The processing takes place on the legal basis of Art. 6 para. 1 lit. f GDPR.PayPal has a legitimate interest in determining your ability to pay. You can object to this processing of your data at any time by sending a message to PayPal, whereby further processing of your personal data by PayPal may continue to be justified if this is necessary for contractual payment processing.
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If you select the payment method PayPal invoice purchase, we will first transmit your payment data to PayPal in accordance with Art. 6 para. 1 lit. b DSGVO. PayPal then forwards your data to Ratepay GmbH, Ritterstr. 12-14, 10969 Berlin, Germany, to process the payment. RatePay then carries out an identity and credit check in its own name, the legal basis for which is Art. 6 para. 1 lit. f GDPR, the legitimate interest in determining solvency. For this purpose, RatePay passes on your payment data to credit agencies in accordance with Art. 6 para. 1 lit. f GDPR.
Ratepay can access the following credit agencies: https://www.ratepay.com/legal-payment-creditagencies/
If you select the payment method of a local third-party provider, we will first pass on your payment data to PayPal in accordance with Art. 6 para. 1 lit. b GDPR. PayPal will then forward your payment data to the provider you have selected to process the payment (Art. 6 para. 1 lit. b GDPR): – iDeal (Currence Holding BV, Beethovenstraat 300 Amsterdam, Netherlands)
– giropay (Paydirekt GmbH, Stephanstr. 14-16, 60313Frankfurt am Main
– Sofort (SOFORT GmbH, Theresienhöhe 12, 80339 Munich,Germany)
– bancontact (Bancontact Payconiq Company, Rue d’Arlon 82,1040 Brussels, Belgium)
– eps (PSA Payment Services Austria GmbH, Handelskai 92,Gate 2,1200 Vienna, Austria)
– blik (Polski Standard Płatności sp. z o.o., ul.Czerniakowska 87A, 00-718 Warsaw,Poland)
– Przelewy24 (PayPro SA, Kanclerska 15A, 60-326 Poznań,Poland)
– MyBank (PRETA S.A.S, 40 Rue de Courcelles, F-75008 Paris,France)
Further information can be found in PayPal’s privacy policy:
https://www.paypal.com/de/webapps/mpp/ua/privacy-full
6. data processing when opening a customer account and for contract processing
If you open a customer account with us, personal data will be collected and processed in accordance with Art. 6 para. 1 lit. b GDPR. The scope of the data can be seen from the input form. The data you enter will be stored and used by us to process the contract. You can delete your customer account at any time. This can be done by sending a message to the address of the person responsible or, if offered, directly in the customer account. In this case, we will also block your data with regard to retention periods under tax and commercial law and delete it after these periods have expired. This can only be opposed by your consent to permanent storage or a legally permitted further use of data on our part. 7. use of your data for direct advertising
7.1 Newsletter You can subscribe to a free newsletter on our website. When you register for the newsletter, the data from the input screen is transmitted to us. The only mandatory information is your email address. If you make further voluntary entries, these will only be used to address you personally. The legal basis for the processing of your data after registration for the newsletter is Art. 6 para. 1 lit. a GDPR if the user has given consent. We obtain this consent by sending you a confirmation email containing a confirmation link after you have registered for the newsletter. If you click on this link, you also give your consent to receive the newsletter.
When you register for the newsletter, we store your IP address as well as the date and time of registration. The purpose of this storage is to be able to trace any possible misuse of your e-mail address. We use the data collected by us when you register for the newsletter exclusively for the purpose of sending the newsletter. You can cancel your subscription to the newsletter at any time. There is a corresponding link in every newsletter for this purpose. This also enables you to withdraw your consent to the storage of the personal data collected during the registration process.
7.2 Newsletter for existing customers
If you purchase goods or services on our website and enter your e-mail address, we may subsequently use it to send you a newsletter. In such a case, only direct advertising for our own similar goods or services will be sent via the newsletter. The legal basis for sending the newsletter as a result of the sale of goods or services is Section 7 para. 3 UWG and Art. 6 para. 1 lit. f GDPR. In this respect, data processing is carried out solely on the basis of our legitimate interest in personalized direct advertising. If you have already objected to the use of your email address for the purpose of direct advertising, you will not receive this newsletter. However, you also have the option of objecting to the use of your email address for the advertising purpose stated here at any time with effect for the future by sending us a message. Upon receipt of your objection, the use of your e-mail address for advertising purposes will be discontinued immediately. 8. tools and other
Google reCAPTCHA We use the reCAPTCHA function of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”) in accordance with Art. 6 para. 1 lit. f GDPR due to our legitimate interest in avoiding abuse and spam.
reCAPTCHA is a function that is intended to ensure that an entry is made by a natural person.
The service sends your IP address and any other data required by Google for the reCAPTCHA service to Google. When using Google reCAPTCHA, your personal data may also be transmitted to the servers of Google LLC. in the USA. Google LLC, based in the USA, is certified for the US-European data protection agreement “EU-U.S. Data Privacy Framework”, which guarantees compliance with the level of data protection applicable in the EU. you can find more information about Google’s data protection regulations at the following Internet address:http://www.google.de/policies/privacy/
You can find more information about Google’s data protection here: https://business.safety.google/privacy/ 9. Rights of the data subject
9.1 The applicable data protection law grants you comprehensive data subject rights (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data, about which we inform you below:
– Right of access pursuant to Art. 15 GDPR:
You may request confirmation from the controller as to whether personal data concerning you is being processed by the controller.
In addition, you have a right to information about the purpose, the categories of personal data, the recipients, the planned duration of storage and the existence of further rights such as rectification of the data or the existence of a right of appeal to a supervisory authority, the origin of your data if it was not collected by us, the existence of automated decision-making including profiling and, if applicable, meaningful information about the logic involved and the scope and intended effects of such processing. meaningful information about the logic involved and the significance and envisaged consequences of such processing for you, as well as your right to be informed of the safeguards pursuant to Art. 46 GDPR relating to the transfer of your data to third countries; – Right to rectification pursuant to Art. 16 GDPR: You have the right to obtain without undue delay the rectification of inaccurate data concerning you and/or the completion of incomplete data stored by us; the rectification or completion must be carried out without undue delay. – Right to restriction of processing pursuant to Art. 18 GDPR: You have the right to request the restriction of the processing of your personal data as long as the accuracy of your data, which you dispute, is being verified, if you refuse to have your data erased due to unauthorized data processing and instead request the restriction of the processing of your data, if you require your data for the assertion, exercise or defence of legal claims after we no longer require this data after the purpose has been achieved or if you have lodged an objection for reasons relating to your particular situation, as long as it is not yet clear whether our legitimate reasons prevail; If the processing of personal data concerning you has been restricted, this data – apart from its storage – may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State. If the restriction of processing has been restricted, you will be informed by the controller before the restriction is lifted.
– Right to erasure pursuant to Art. 17 GDPR:
You have the right to obtain the erasure of your personal data without undue delay if the requirements of Art. 17 (1) GDPR are met. However, this right to erasure does not exist in particular – not conclusively – if the processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defense of legal claims
– Right to be informed pursuant to Art. 19 GDPR:
If you have exercised your right to rectification, erasure or restriction of processing, the controller is obliged to communicate any rectification or erasure of personal data or restriction of processing to each recipient to whom the personal data have been disclosed, unless this proves impossible or involves disproportionate effort.
You also have the right to be informed about these recipients.
– Right to data portability pursuant to Art. 20 GDPR:
You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller, where technically feasible;
– Right to withdraw consent pursuant to Art. 7 para. 3 GDPR:
You have the right to object at any time to the processing of personal data concerning you which is based on Art. 6 para. 1 lit. e) or f) GDPR; this also applies to profiling based on these provisions.
You also have the right to revoke your declaration of consent under data protection law at any time with effect for the future. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
– Right to lodge a complaint pursuant to Art. 77 GDPR:
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR.
9.2 Right to object You have the right to object to the processing of your data at any time with effect for the future if we process your data on the basis of our overriding legitimate interest after a balancing of interests.
If you exercise this right to object, we will stop processing your data unless there are demonstrably overriding compelling legitimate grounds for termination or if further processing serves the exercise or defense of legal claims. 10. duration of storage of personal data
The duration of storage of personal data depends on statutory retention periods. After these periods have expired, we routinely delete the data if it is no longer required for the fulfillment or initiation of the contract and/or if we no longer have a legitimate interest in further storage.